Passport processing is taking longer than usual. Please allow around 10 weeks plus delivery for a standard passport. If you need it sooner, consider using our urgent service. We’re sorry for any inconvenience this may cause.
Mac/iPhone/iPad users: Some people are having problems using Safari to access this website. Please use a different internet browser while we fix the issue.
Our online passport service will be unavailable from 7am to 10:30am on Sunday 5 May (NZST) while we complete a planned system upgrade. You will be unable to apply for a passport during this time.